The Trusted Advisor - Brossura
Sinossi
Beside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy? They all have the inside track on the indispensable ""Trusted Advisor"" model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it's all about the vital ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For both emerging and established entrepreneurs and consultants, THE TRUSTED ADVISOR is the first truly indispensable business book of the decade.
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L'autore
David H. Maister, of Maister Associates, Inc. is the author of two previous highly acclaimed business books and is also a former professor at the Harvard Business School. Charles Green, a former vice president of the famed MAC Group, is the founder of GreenSea Consulting. Robert Galford teaches business management courses at Columbia School of Business and Kellog Graduate School of Management.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
- EditoreSimon & Schuster
- Data di pubblicazione2001
- ISBN 10 0743207769
- ISBN 13 9780743207768
- RilegaturaCopertina flessibile
- LinguaInglese
- Numero di pagine256
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The Trusted Advisor
Editore:
Simon & Schuster UK, 2002
ISBN 10: 0743207769
ISBN 13: 9780743207768
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ISBN 10: 0743207769
ISBN 13: 9780743207768
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The Trusted Advisor
Editore:
Simon & Schuster, Limited, 2002
ISBN 10: 0743207769
ISBN 13: 9780743207768
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